Service & Training
Contact your local SAMBA distributor or DRW directly for services or repairs UK +44 1223 785 348 USA +1 408-773-1511
YOU WILL HEAR BACK FROM US WITHIN 48 HOURS
Different needs — Different approach
The versatility of SAMBA results in the instruments being used across a range of sites, from rural areas in the developing world, to busy hospital settings within developed countries.
The service, maintenance and repairs are always conducted to the highest standard by dedicated SAMBA personnel, specially recruited and trained for this purpose. This ensures our products work consistently and reliably in often challenging real-world conditions.
- On-site user training at time of instrument installation at no additional cost
- Continuous training of new personnel and additional refresher training free of charge
- A team of in-country engineers dedicated only to SAMBA
- Committed response time – in less than 48 hours and tracked in real time
Technical Support
Contact for services, repairs and technical support:
Europe (UK)
Phone: +44 1223 785 348
Email: service@drw-ltd.com
USA
Phone: +1 408-773-1511
Email: service@drw-ltd.com
Africa
Phone: +256 701 356 005
Email: service@drw-ltd.com