SERVICE AND REPAIRS
DRW SAMBA instruments are designed to work to the most exacting standards on a consistent and reliable basis. In common with any precision instrument, SAMBAprep, SAMBAamp and SAMBA II modules should be operated within the prescribed conditions and will benefit from simple cleaning and regular maintenance.
Servicing must be undertaken by authorised SAMBA engineers. It will be undertaken either in country or in the UK depending upon region and the nature of the repair.
Details of your nearest service provider, who should be contacted in the first instance, can be found here. If your country is not listed, you should contact DRW directly either by telephone or by email. Contact details can be found opposite.
In the event of mechanical or electrical malfunction you should contact DRW directly at the address listed below.